Manual cleanup
Every shift ended with contractors deleting their work by hand, a slow step that depended on each person.
Porter secures contractor access ahead of its IPO, saves 18,000+ hours a year
Porter moved its contractors in QA, data validation and customer support off personal laptops and onto Neverinstall Virtual Desktops ahead of its IPO. The first 30 users were live in under 48 hours.
A contractor workforce on personal laptops.
Founded in Bengaluru in 2014, Porter is one of India’s largest intracity logistics platforms. It connects businesses and individuals with around 300,000 driver partners across 35+ cities in India, with operations in the UAE and Turkey.
Porter has 4,000+ employees, has served 8 million+ customers, and reached $450M in FY25 revenue, its first profitable year.
Behind the platform sits a large, fast-moving contractor workforce in quality assurance, data validation and customer support. Those contractors worked on their own laptops, running company licenses on personal hardware.
- Product
Neverinstall Virtual Desktops
- Users
Contractors in QA, data validation and customer support
- Access
Browser, on contractors’ own devices
- Controls
Upload, download and copy-paste blocked; applications centrally controlled
- Hosting
Fully managed by Neverinstall
- Evaluated
Azure Virtual Desktop and Windows 365
- Support
24×7, with a weekly working call
Customer data on laptops Porter could not wipe.
Ahead of its IPO, Porter needed more control over how contractors accessed customer data on personal devices.
High turnover
Contractors join and leave often. Issuing a laptop took weeks, and recovering one cost more than it was worth.
Compliance pressure
Porter needed to demonstrate its controls over contractor access and customer data during IPO diligence.
Controls enforced at the desktop.
Porter evaluated Azure Virtual Desktop and Windows 365 alongside Neverinstall, and chose Neverinstall.
File and clipboard transfers blocked
Porter blocks upload, download and copy-paste transfers between desktops and contractors’ devices. Its IT team controls the applications available inside each desktop.
No laptops to ship or recover
Contractors open their desktop in a browser on a device they already own. Access starts and ends with the engagement.
Pay for active sessions
Desktops pause automatically when idle, so Porter pays for the sessions contractors actually use.
Run by Neverinstall
Neverinstall runs the full stack, with 24×7 support and a weekly working call with Porter’s IT team.
Less manual cleanup, faster contractor setup.
- Contractor hours saved per year
- 18,000+
- First 30 users live
- < 48 hrs
End-of-shift cleanup is gone
With no local data, the end-of-shift deletion routine disappeared entirely, returning more than 18,000 hours a year to the workforce.
From weeks to instant
Provisioning went from weeks to instant, and de-provisioning is immediate. The first 30 users were live in under 48 hours, and hundreds of users are now on the platform.
An auditable, IPO-ready posture
Porter’s biggest BYOD liability is now a controlled environment its auditors can sign off on.
In Porter’s words.
BYOD was our biggest security exposure, and with an IPO ahead, ‘customer data sitting on personal laptops we can’t wipe’ was not something we could risk. Neverinstall Virtual Desktops closed that gap. There is nothing to download, nothing to copy out, nothing to ship, and nothing to recover when a contractor leaves. We got the data governance our auditors wanted and gave thousands of hours back to our teams in the process.
Related
Discuss your desktop deployment.
Bring your applications, user groups and operating requirements. We will agree on the access tests and cost comparison for your desktop pilot.