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Porter: contractor desktops ready for its IPO

Porter moved its contractors in QA, data validation and customer support off personal laptops and onto Neverinstall Virtual Desktops ahead of its IPO. The first 30 users were live in under 48 hours.

Porter delivery vehicles and operations team

A contractor workforce on personal laptops.

Porter is an India-based logistics and goods transport company. A large contractor workforce handles its quality assurance, data validation and customer support.

Those contractors worked on their own laptops, carrying company licenses and customer data on devices Porter did not control.

Product

Neverinstall Virtual Desktops

Users

Contractors in QA, data validation and customer support

Access

Browser, on contractors’ own devices

Controls

Upload, download and copy-paste blocked; applications centrally controlled

Hosting

Fully managed by Neverinstall

Evaluated

Azure Virtual Desktop and Windows 365

Support

24×7, with a weekly working call

Customer data on laptops Porter could not wipe.

With an IPO ahead, contractor BYOD became a governance risk that had to be closed before diligence.

Manual cleanup

Every shift ended with contractors deleting their work by hand, a slow step that depended on each person.

High turnover

Contractors join and leave often. Issuing a laptop took weeks, and recovering one cost more than it was worth.

Compliance pressure

A PII breach carries heavy penalties, and customer data on personal devices would not pass an IPO review.

Controls enforced at the desktop.

Porter evaluated Azure Virtual Desktop and Windows 365 alongside Neverinstall, and chose Neverinstall.

Nothing leaves the desktop

Upload, download and copy-paste are blocked, and every application is centrally controlled. Customer data has no path onto a personal device.

No laptops to ship or recover

Contractors open their desktop in a browser on a device they already own. Access starts and ends with the engagement.

Pay for active sessions

Desktops pause automatically when idle, so Porter pays for the sessions contractors actually use.

Run by Neverinstall

Neverinstall runs the full stack, with 24×7 support and a weekly working call with Porter’s IT team.

Governance closed, hours returned.

Hours a year returned to contractors
18,000+
First 30 users live
< 48 hrs
Contractor provisioning, down from weeks
Instant

End-of-shift cleanup is gone

There is no local data to delete, which returns more than 18,000 hours a year to the workforce.

An auditable environment

Contractor work runs inside controlled desktops, the posture an IPO process expects.

In Porter’s words.

BYOD was our biggest security exposure, and with an IPO ahead, ‘customer data sitting on personal laptops we can’t wipe’ was not something we could defend. Neverinstall closed that gap at the desktop itself. There is nothing to download, nothing to copy out, nothing to ship, and nothing to recover when a contractor leaves. We got the data governance our auditors want and gave thousands of hours back to our teams in the process.

Kaushal KumarSenior Information Technology Manager, Porter

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